Privacy Policy

Effective Date: August 5, 2025

At Eminence Skills (Eminence PVT LTD Group), we are committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website: www.eminenceskills.com.

1. What We Collect
   We may collect the following personal information:
    

• Name, email address, phone number, and postal address
   
• Information provided through contact or enquiry forms
   
• Purchase details when you buy books or register for courses
   
• Newsletter subscriptions
   
• Technical data such as IP address, browser type, and usage patterns
   

1. How We Use Your Information
   We use your information to:
    

• Respond to your enquiries and provide support
   
• Process book orders and course registrations
   
• Send email updates and newsletters (if you subscribe)
   
• Improve our website and services
   
• Meet legal obligations
   

1. How We Protect Your Information
   We take reasonable steps to protect your personal data, including:
    

• Secure data storage
   
• Use of trusted third-party services for payments and email communication
   
• Limiting access to authorised personnel
   
• Regular website security updates
   

1. Sharing Your Information
   We do not sell or rent your information. We may share it with:
    

• Service providers like payment processors or email platforms
   
• Legal or government bodies if required by law
   

1. Your Rights
   You have the right to:
    

• Access and correct your personal data
   
• Unsubscribe from emails
   
• Request that we delete your data
   
• File a complaint with the Office of the Australian Information Commissioner
   

1. Cookies
   Our website may use cookies to improve user experience and site performance. You can disable cookies in your browser settings.
    
2. External Links
   Our site may contain links to other websites. We are not responsible for the privacy practices of those sites.
    
3. Updates to This Policy
   We may update this policy from time to time. The latest version will always be available on our website.
    
4. Contact Us
   If you have any questions about this policy or how we handle your information, contact us at:
   Email: annah@eminenceskills.com
   Phone: 1300 105 625
   Website: www.eminenceskills.com